Shipping and Returns

Shipping and Returns

UNITED KINGDOM

  • We are a small independent trader, therefore please allow us time to dispatch your goods. You will be sent an email as soon as we ship your goods. 
  • shipping – £12.00
  • Please allow 7- 10 working days
  • Exchanges will be despatched free of charge
  • During the Sale Period, orders may take longer than stated above.


REST OF WORLD

  • We are a small independent trader, therefore please allow us time to dispatch your goods. You will be sent an email as soon as we ship your goods. 
  • shipping – £15.00
  • Please allow 7- 14 working days
  • Please note – Filthy Cute LDN do not offer Free returns outside of the U.K. However will despatch exchanges Free of charge.
  • Shipping times may vary due to customs clearance for International.
  • During the Sale Period, orders may take longer than stated above.



All prices shown on the website are inclusive of UK VAT.

All countries outside of the UK, EU and U.S.A will be delivered on a delivery duty unpaid (DDU) basis. Therefore the customer will be liable to pay for local sales tax or import duty which may apply to the purchase. These fees are calculated by customs officials per country as deliveries enter the port, and are difficult to estimate prior to shipment.

Filthy Cute LDN cannot be held responsible should custom authorities either confiscate or charge import duty.

Please ensure that your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, LNDR cannot be held responsible for lost or stolen packages. Please note that we do not deliver to PO Box addresses.



Return & Exchange Policy

Should you not be 100% satisfied with your purchase? Goods can be returned provided we get them back within 14 days of purchase and in perfect original sale-able condition in original packaging with all tags attached.

Please email us at filthycuteldn@gmail.com with your details, order number and reason for returning and we will provide a returns address. Please also clearly state if you require a refund or exchange. Be aware that as stocks are limited you may not be able to exchange your item.

We can not refund the shipping costs. 

*Note* Customers are responsible for return shipping charges with the exception of faulty items. For your protection, please be sure to return your goods via recorded or registered post.